Staff

Staff related webhooks

The Staff Object

{ 
    "business_id": "9i87qbjv6kec4kua",
    "staff_id": "h8hfrzuiac4e2uad",
    "first_name": "new",
    "last_name": "staff",
    "display_name": "New Staff",
    "phone": 1234567890,
    "email": "[email protected]",
    "role": "user",
    "created_at": "2021-08-15T14:56:41.000+03:00",
    "state": "active"
}

Available staff roles

  • user: Cannot access account setting, online presence and campaigns. Can view only conversations, appointments, payments and documents that are assigned to them. May view and edit client cards but cannot perform bulk client operations, edit tags and import/export clients.
  • collaborator: Cannot access account setting, online presence and campaigns. May use the “work as” option to view and edit activities of all users.
  • marketing: Can access settings, campaigns, view all clients and perform bulk client operations. Cannot access payments and can view only their own conversations, appointment, payments and documents.
  • manager: Has Administrator rights except for access to staff settings and the ability to edit the account plan.
  • admin: Has full access, except for primary Admin login information.

More about staff roles and permissions can be found here: Staff Roles and Permissions